If you are a business owner without an IT staff, and your machine is under a service contract, call your Ricoh dealer immediately—attempting to reseat the cable yourself might violate your lease. For everyone else, the steps above will resolve 9 out of 10 SC673-10 errors within 30 minutes.

Press the operation panel power button to put the machine in standby.

Always use the operation panel power button to shut down the machine gracefully before flipping the main mechanical power switch.

Corrupted system software causing a timing mismatch during boot-up.

Wait at least to allow the capacitors on the boards to drain fully.

Turn off the main physical power switch, usually located on the lower side of the machine. Unplug the power cable from the wall outlet.

Many communication errors are temporary logic lockups. A complete power cycle can clear the system memory and resolve the issue.

: The software parameter governing the panel connection configuration switches off or defaults to an incorrect state.

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