Does not work if library is configured for “manual unlock required.”
: Always configure a backup administrator account (e.g., admin2 ) with full privileges. If the primary admin locks out, you can use the secondary account to unlock it instantly.
When the admin account is locked—usually due to too many failed login attempts or a forgotten password—you should follow these steps in order of complexity. 1. Use the Operator Panel (LCC) ibm ts3310 admin account locked
⚠️ Restoring factory defaults wipes all custom network configurations, logical library partitions, drive mappings, and user accounts. Only perform this during a scheduled maintenance window. Factory Reset via Operator Panel:
Clear your browser cache or open an Incognito/Private window. Navigate back to the WebUI and attempt a single login with verified credentials. Method 2: Resetting via the Operator Panel (LCM) Does not work if library is configured for
Go to Access > User Accounts or Access > Password Reset (exact menu naming depends on your current firmware version).
Set up alerts to notify you of "Unauthorized Login Attempts" so you can catch brute-force issues before the account locks. Factory Reset via Operator Panel: Clear your browser
IBM has addressed lockout logic flaws in newer firmware versions. As of the latest releases (e.g., 1.55 or higher for TS3310):